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For a standard staircase project, you can expect a turnaround of approximately 3 weeks from the initial survey to completion. More complex bespoke designs, such as curved or helical staircases, typically take between 4 to 6 weeks. We will provide you with a detailed timeline during the quotation stage so you know exactly what to expect.

Yes, we offer complimentary site surveys across the south coast. One of our experienced surveyors will visit your property to take precise measurements, discuss your requirements, and advise on the best design options for your space. There is no obligation following a survey.

We work with a wide range of premium timbers including oak, walnut, ash, beech, sapele, deal, whitewood, and hemlock. All of our timber is FSC and PEFC certified, ensuring responsible sourcing. We are happy to advise on the best timber choice for your project based on aesthetics, durability, and budget.

Absolutely. Every staircase we manufacture is fully bespoke and tailored to your exact specifications. From the choice of timber and baluster style to the tread profile and handrail design, every element can be customised. Our team will work closely with you to bring your vision to life.

Yes, all of our staircases are designed and manufactured to comply with current UK building regulations, including Part K (protection from falling, collision and impact). We handle the technical aspects so you can focus on choosing the design you love, with complete peace of mind.